Contracts
Mandatory Revision: Your standard "Purchase Agreement" and "30-Day Trial" documents must be rewritten. The law requires these documents to be in "plain language designed to be easily understood by the average consumer."
- Action: Remove dense legalese. Shift to clear headers, active voice, and simplified vocabulary immediately.
Hiring/Training
CE Requirements: The 24-month CE exemption for first-time license holders is repealed.
- New Protocol: You must budget for and track CE credits for new hires immediately upon licensure. Do not wait for their second renewal cycle.
- Sales Training: Staff must be trained to accept medical clearance for minors from *any* licensed physician, not just otolaryngologists (ENTs), provided the physician determines the minor is a candidate for a hearing instrument.
Reporting & Record-Keeping
Medical Records: Update patient intake forms for minors. Remove requirements specifying that only specialists can sign medical waivers. Retain the physician's written statement in the patient's file to prove compliance during TDLR inspections.
Licensure Tracking: Update HR tracking systems to flag first-time licensees for CE auditing prior to their first renewal.
Fees & Costs
Budget Impact: While state fees remain unchanged, employers who reimburse CE costs must anticipate this expense occurring two years earlier than under previous law for all new staff.
